Terms & Conditions
Mae Cosmetics 6 St Gregorys Alley, Norwich, UK
Deposits are non-refundable if thew appointment is cancelled with less than 48 hours notice. We allow clients to move their appointment once only, if you would like to rearrange your appointment, it must be before the 48 hour time period and you must provide an alternate date. If you are more than 10 minutes late to your appointment we will not be able to carry out the treatment due to the time needed to carry out safe practice with the nature of our procedures. In these circumstances this will result in a loss of the deposit, clients will need to rebook.
Deposits are required upon booking an appointment time. Deposits are non refundable if the appointment is cancelled less than 48 hours prior to treatment. If the technician feels you are not suitable for the treatment after the assessment you will be refunded the full deposit.
We do not offer refunds on treatments.
If you wish to cancel your appointment we ask for at least 48 hours notice, if appointments are cancelled within the notice period you will lose your deposit.
We allow clients to reschedule their appointment subject to 48 hour’s notice of their initial appointment. If contact has not been made within the notice period you will lose your deposit. We only allow clients to reschedule their appointment 1 time and an alternate date must be provided when cancelling.