Terms & Conditions

Tel: 01603393796

Email: admin@MaeCosmetics.com
Mae Cosmetics 6 St Gregorys Alley, Norwich, UK

Deposits are non-refundable. We allow clients to move their appointment once only, if you would like to rearrange your appointment, it must be before the 72 hour time period and you must provide an alternate date. If you are more than 10 minutes late to your appointment we will not be able to carry out the treatment due to the time needed to carry out safe practice with the nature of our procedures. In these circumstances this will result in a loss of the deposit, clients will need to rebook.

Deposits are required upon booking an appointment time to secure the booking. Deposits are non refundable. If the technician feels you are not suitable for the treatment after the assessment then we will refunded the full deposit.

We do not offer refunds on treatments.

If you wish to cancel your appointment we ask for at least 72 hours notice. You will lose your deposit for cancelling an appointment.

We allow clients to reschedule their appointment up to 72 hour’s notice of their initial appointment. If contact has not been made within the notice period you will lose your deposit. We only allow clients to reschedule their appointment 1 time and an alternate date must be provided when cancelling.

From The People

So I got my frown lines done by Alex today. I wasn't expecting it to be a nice process but I was pleasantly surprised at what a big girl I was. And Alex, you were just great. I already feel at ease about coming back for my future top up appointments. You were so gentle and genuinely lovely. Massive thank you to you. xx

— Yasmin Spurgeon

Recently had my eyebrows done at Mae Cosmetics Clinic and I’m so impressed with them and cannot wait to have my top up next week. Danielle was extremely professional, explained everything and gave great aftercare advice. Thank you to both Danielle and Sasha

— Beth Louise

After having them over waxed I had to pencil them in which I hated doing! Now I have to do nothing to them! Danielle is so friendly and made me feel comfortable from the outset! Before the procedure she listened to what I wanted and directed me with her experience and knowledge.

— Zara Haynes

I had my brows done by the lovely Alex! Was an excellent experience from start to finish! looking forward to my next visit! Would highly recommend her for brows! Thankyou so much Alex!

— Michelle Lee Arterton Cobb

Had a meso vytal treatment a few days ago and I am in LOVE with the results! Contacted Danielle who was able to professionally recommend just what I needed.I would highly recommend this treatment. Thank you Mae Cosmetics xx

— Mae Sian

All Reviews

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